All live foods are sent alive and in perfect healthy condition. Most of live foods are sent out on Fridays as this is when they come into our facilities fresh from the supplier. All orders placed from Monday to Sunday (week 1) will be shipped next week Friday (week 2) or following Monday (week 3) to make sure you get fresh live food. It means the lead time is between 5 – 10 working days depending on a week day of placing an order. Weekly orders are suggested to insure freshness. We can ship live foods to you automatically every Friday or Monday if you wish without placing orders every time. Please note most of the UK orders are shipped on Fridays, and all the international orders are shipped on Mondays as specified above. Please let us know and we will setup this service for you.